Privacy Policy

Last updated: March 19, 2026

At StafferAI, we take your privacy seriously. This policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect information you provide directly to us:

  • Account information (first and last name, email, password)
  • Organization details (organization name)
  • Billing details (processed securely via our payment provider)
  • Organization data you upload (documents, handbooks, etc.)
  • Chat messages and conversation history
  • Usage data (e.g., number of files uploaded and messages sent, to manage plan limits)

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Process your transactions
  • Communicate with you about updates and support
  • Protect against fraud and abuse

3. Data Storage and Security

Your data is stored on secure servers. We use industry-standard encryption and security measures to protect your information. However, no method of transmission over the internet is 100% secure.

4. Document Processing

When you upload documents to StafferAI, we process them to create embeddings for our AI to retrieve relevant information. Your documents are stored securely and only accessible to members of your organization.

We use third-party API providers (such as OpenAI) to generate answers. We do not allow these third-party providers to use your private company data or chat history to train their public AI models. Your data is transmitted securely via API, processed temporarily to answer your specific queries, and is not retained by the AI provider for model training.

5. Cookies

We use essential cookies and local storage necessary to keep you securely logged in to your account. We do not use tracking cookies for targeted advertising.

6. Sharing Information

We do not sell your personal information. We may share information with service providers who help us operate our platform, or when required by law.

7. Your Rights

You have the right to:

  • Access your personal information
  • Request deletion of your data
  • Export your data
  • Opt-out of certain data collection

8. Contact Us

If you have questions about this privacy policy, please contact us at support@stafferai.app.